FAQs

1.    When do I use serums?
       Always use serums after cleansing/toning and before moisturizing.

2.    Do you have fragrances in your products?
       If fragrances are detected in any of our serums, they are fragrances from natural ingredients or essential oils added to products that have an odor from the natural ingredients.

3.    Do you have any color in your serums?
       All of our serums contain no added color.  Some formulations may have a yellow tint.  The color is from natural ingredients.

4.    Why are some of your serums thicker than others?
       Because our serums are made with natural ingredients, so their consistency depend on the ingredients in them.

5.    Can I use more than one serum as the same time?
       Yes, you can layer the serums.  You may also spread them out between AM and PM.

6.    What is the shipping cost?
       Standard shipping cost for all domestic orders is $5.95.

7.    How do you ship your orders?
       We mainly ship by USPS.

8.    Do you accept returns?
       Yes, we accept returns.  Please contact us via the contact form to obtain a Return Authorization Number.  You will be informed of the return shipping address.  All products must be returned in their original packaging.  We will not accept any returns on opened items.  Customers are responsible for return shipping costs with exception of wrong items sent.

9.    What payment methods do you accept?
We accept Paypal.  You do not have to have a Paypal account to use Paypal.  You may check out via Paypal as a guest using any major credit cards.  Paypal is a proven safe and secure payment option.